Logistics

Conversations & Logistics

Scaling Your Ecommerce Retail Business with Agile Communication and Marketing Techniques

ValueFirst helps

Utilize contextual promotions and intelligent automation to transform the purchasing journey.

your consumers smile at each interaction.

Revolutionize Your Ecommerce Retail Business with Data-Driven Communication and Marketing Strategies
Empowering Your Ecommerce Retail Brand with Innovative Communication and Marketing Approaches

Consumer-Led Marketing

Create and implement highly personalized marketing campaigns efficiently, featuring tailored offers, deals, and discounts using interactive push notifications, in-app messaging, and other rich media channels to engage customers.
Enhance your customer loyalty program by providing mobile wallet cards and coupons that can be updated with points and promotions in real-time. Send location-based notifications to keep customers informed and engaged with personalized offers.

Create Unique Experiences

Streamline the order management process by automating frequently asked questions related to order status, refunds, and returns through chatbots powered by AI.
Allow customers to easily modify their orders or delivery information without human intervention. In case of more complex queries, seamlessly hand over the conversation to service agents using digital messaging channels.
Maximizing Your Online Sales with Targeted Marketing Tactics in Ecommerce Retail
Building Customer Loyalty with Personalized Communication and Marketing Strategies in Ecommerce Retail
Automate
Automated order status and refund updates
Unlocking the Power of Social Media Marketing for Ecommerce Retail Success
Innovation
Proactive Disruption Management
Transforming the Online Shopping Experience with Comprehensive Communication and Marketing Solutions
New-Age Delivery
BOPIS and curbside pickup notifications
Connecting with Your Online Customers: Expert Communication and Marketing Strategies for Ecommerce Retail
Contextual
Personalized Offers and AI-driven Chatbots

Handhold the Complete Story

Enhance customer self-service by implementing AI-powered FAQ bots and live chat to analyze customer inquiries and assist them in finding solutions quickly without requiring the assistance of an agent.
Enhance customer engagement by leveraging 10+ digital channels preferred by customers. Enrich the customer journey with features such as rich media, quick replies, carousels, and suggested actions.
Prevent cart abandonment by sending proactive notifications through in-app or push alerts. Initiate "buy online, pick up in-store" (BOPIS) journeys with automated alerts delivered on customers' preferred digital channels.